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Frequently Asked Questions

Here are the answers to some of the common questions we receive. If you can't find a response to your question here, feel free to contact us



PBC EXPO

I’m expecting my 1st child: what can I anticipate seeing at the Expo?

Some expectant parents have very little knowledge of what services and products are available to help them and find it hard to know where to start or which information to trust. Others have lots of knowledge, but want to ensure they have the latest information. Whatever your situation, the Pregnancy Babies & Children’s Expo can help!

The Pregnancy Babies & Children’s Expo sources the best expert advice, parenting tips and product innovations to help guide you through the options and assist you to make informed choices on what’s best for you and your little one. Whatever your needs, the Pregnancy Babies & Children’s Expo has a huge range of local and national exhibitors to assist you.

You have the opportunity to talk directly to experts, support groups, health care professionals, government departments, leading companies and small business operators one-to-one, all under the one roof. You can source information and ask questions during the Expo that are relevant to your own situation; you can find out where to get further information from and you can touch and feel products and even try them out.

You will find exhibitors’ covering the following area’s related to your pregnancy and the needs of your unborn child:

  • Birthing information
  • Breastfeeding support groups and products
  • Child safety information, products and services
  • Nursery equipment, furniture and accessory brands/retailers
  • Parenting agencies, such as those regarding birth registrations and immunisation programs
  • Parenting support groups, such as those regarding premature and multiple births and breastfeeding
  • Post-natal care information and services
  • Pregnancy body-care and newborn baby care products
  • Pregnancy and breastfeeding clothing and accessories
  • Pregnancy and newborn keepsake products andservices
  • Ultrasound diagnostic services *And much more...


I have young children: what can I look forward to seeing at the Expo?

The Pregnancy Babies & Children’s Expo sources the best early childhood expert advice, parenting tips and product innovations to help guide you through the options and assist you to make informed choices on what’s best for your child as they grow and develop.

You may be seeking advice on managing some of the key milestones of your child’s life, such as toilet training, teething, nutritional needs, education and health care or behavioural issues.... or you may want to find the latest options on children's activities and clothing. Whatever your needs, the Pregnancy Babies & Children’s Expo has a huge range of local and national exhibitors to assist you on your parenting journey.

You have the opportunity to talk directly to experts, support groups, health care professionals, government departments, leading companies and small business operators one-to-one, all under the one roof. You can source information and ask questions during the Expo that are relevant to your own situation; you can find out where to get further information from and you can touch and feel products and even try them out.

There are also lots of free activities for children to participate in at the main Pregnancy Babies and Children’s Expo so that you can enjoy your day out together. Have fun, creative play experiences in our feature play areas and much more.

You will find exhibitors’ covering the following area’s related to parenting and your child’s needs:

  • Baby and toddler feeding and food products and service
  • Baby-care products
  • Children’s educational products and services
  • Child safety products and services
  • Childcare services
  • Children’s clothing and accessory products
  • Family keepsake products and services
  • Financial planning products and services
  • Healthcare products and services
  • Lifestyle products and services
  • Nappy care and toilet training products and services
  • Natural body-care products
  • Nursery equipment, bedroom furniture and accessory brands & retailers
  • Parenting products, services and support groups
  • And much more...


Is there a room for feeding/changing my baby?

Yes. We have Baby Care Rooms available at all of our Expos. These rooms are fully equipped with:

  • Nappy change areas
  • Baby feeding areas including private breastfeeding spaces
  • Kitchen area to warm bottles or food

Please note, food regulations prohibit warming bottles in the catering area


Is there easy access for pushers/prams?

As a parenting event, the Pregnancy Babies & Children’s Expo attracts lots of parents visiting us with pushers and children in tow. We design our floor plan with extra wide aisles, lots of pathways and rest stops along the way to assist traffic flow and ensure our guests comfort.


What if my child is lost?

Report your lost child to the Information Desk immediately. You will find this desk at the entrance to each Pregnancy Babies & Children’s Expo. Our friendly staff are trained to help locate lost children.


Can I return to the Expo on subsequent days?

Yes. You must register for another ticket to the new session you wish to attend so we can scan you in again. This is a great opportunity to return with your partner, children, friends or grandparents if they did not accompany you on your first visit and show them the highlights you found, or simply to have more time to explore the extensive range of product innovations and expert advice.


Can I get a pass out?

No. Pass out stamps are no longer available due to Covid-19 restrictions. We'll keep you updated and make sure to let you know just as soon as this option becomes available again.


Can we bring our own food?

Absolutely. We understand that children can be fussy eaters or that you could have special dietary concerns and we want to ensure that your experience with us is enjoyable. We are happy for you to bring along your own food and refreshments, however due to health regulations, the catering area cannot heat, cool or otherwise prepare any meals not purchased at the Expo. If you would rather purchase food and drinks at the Pregnancy Babies & Children’s Expo, there are child-friendly menu items available for purchase at the cafe


Can I get cash out at the Expo?

Yes. At most Pregnancy Babies & Children’s Expos you will find ATM machines outside the expo venue. You will also find that many exhibitors have EFTPOS facilities available for purchases.


Can I purchase at the Expo?

You will find opportunities to purchase products at the Pregnancy Babies & Children’s Expo from a wide range of exhibitors. Please keep in mind that the primary purpose of the Expo is to provide information on what’s best for you, your pregnancy, baby or child. You will often find products are for display or demonstration purposes only and that many Exhibitors are only at the Expo to explain the product or service they can provide. In these instances, you will be able to purchase the products or services you like


Do babies/children need a ticket?

Yes. Due to government regulations pertaining to Covid-19, each child does require a ticket


Where can I access all my tickets?

To see all of your tickets, please log onto your Eventbrite account


I just realised that I need a ticket for my baby/child and now my session is booked out. What do I do?

Please email ticketingsupport@pbcexpo.com.au and our friendly team will assist you


I need to change my session time?

Simply cancel your initial and incorrect tickets before re-registering to the session time that suits you best


My session is booked out and I have a friend/family member who would like to come with me. Can I get them a ticket?

Please email ticketingsupport@pbcexpo.com.au and our friendly team will assist you


I think I need more time at Expo than one session. Can I stay for two sessions?

We encourage you to attend your preferred session on the day. Should you find you need more time, you can register for tickets to the next session at that time


I think I need more time at Expo than one session. Can I come earlier?

Your ticket is valid for the session you have booked into only and cannot be used to gain entry to any other session


I think I will need more time at Expo than one session. Can I stay longer if I need more time?

We encourage you to attend your preferred session on the day. Should you find you need more time, you can register for tickets to the next session at that time


Do I need to book a specific child ticket when I book my ticket?

Yes - due to government regulations pertaining to Covid-19, each child does require a ticket. Simply add your child into your order - there is not a separate child ticket option


Does it matter if all tickets are under the same name?

Yes - due to government regulations pertaining to Covid-19, we ask that you do provide the names of all ticket holders



PBC EXPO ONLINE SHOP

I've not received my order?

Please email shop@pbcexpo.com.au and provide your order number and a tracking number will be provided

I've received the wrong size/colour

Please email shop@pbcexpo.com.au and provide your order number and we will contact the seller

I would like to cancel my order

Please email shop@pbcexpo.com.au and provide your order number, if your order has not already been shipped, a refund will be issued to your shortly and you will receive the fund within 5 business days.

I would like a refund

Please email shop@pbcexpo.com.au and provide your order number, if your order has not already been shipped, a refund will be issued to your shortly and you will receive the fund within 5 business days.

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